IT Services Management System- 20000 | Learn about ITSMS 20000 certification, auditor training, documentation and implementation.
Learn about ITSMS 20000 certification, auditor training, documentation and implementation. (by Sarah Francoise)
ISO 20000
Certification:
ISO 20000 is the international standard
specifically for IT Service Management. It describes an
integrated set of management processes that form a service management system
for effective delivery of services to the company and as well as to its
customers.
