Multichannel Feedback, Automated Phone & SMS Surveys, Convert Paper Surveys
CXQuest is a Customer Experience Platform that manages the interaction between businesses & consumers.
CRM Users Really like Their #SoftwareSome of the findings:1) Businesses spend an average of $150 per user per month on CRMs. Slightly more than 60 percent spend more than $50/month/user.2) A quarter of users would like to have social media monitoring in their CRM tool, including the ability to pull prospect info from social.3) CRM’s biggest business impact is on customer retention and customer satisfaction rates.4) Half of the users adopted a CRM within their company’s first five years of business, and two-third of companies had at least 100 customers when they bought their first CRM.
goo.gl/HDgZyC
